FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 7:30 a.m. the day you want your meal. After the 10th of the month, all ordering is closed. You can bring $4.00 to the kitchen after the 10th and choose from what is available, but you might not get what you really want without pre-ordering.

Q: What is the price for each meal?
A: The price per is $3.75.

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 7:45 a.m. the day for which the meals were ordered. After the 7:45 a.m. all sales are final. 

Q: What happens if my kid is on a field trip and I have already ordered?

A: Hopefully, the teacher will remind you to cancel any orders. Once the 7:45 deadline has passed, we can not issue any credits.

Q: What happens if there is a weather event and school is closed?

A: We will then change the canceling deadline for that day until 3:00 p.m. to allow everyone to time enough to go into the system and cancel their lunch orders.  After that time, we can not issue any credits.  It would be difficult to check on each child and see if they remembered to cancel their orders so it is up to the parents to take care of this responsibility.


Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, we will issue a credit to your lunch account for the missed meal.

Q: What are the drink options with the meals?
A: All meals include your choice of white milk, chocolate milk, water, and sometimes orange juice.


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.